In terms of Internet filtering, the College ChromeBooks need to work differently to how the Windows computers work.  This is because you log onto a Chromebook with a Google Chrome account, and not a College network account.

As our Smoothwall filtering system doesn’t recognise this Google account in the same way as it would a Windows account, it assigns a baseline level of Internet filtering to you.  This may prevent you accessing some sites on a Chromebook that would otherwise be accessible to you on a Windows computer.

To ensure you receive the right level of Internet filtering when using a Chromebook, follow the steps below.  You will only need to follow these steps once.

1)  When you logon to a Chromebook, click on the second tab in Chrome.  A Smoothwall Authentication with Google is shown.  Click on the red G+ Sign in button in the top right corner of the page.

2)  A new Request for Permission window opens.  Click on the blue Allow button.

3)  A confirmation page is then shown, confirming the process is complete and you’ll now receive the same level of filtering on the ChromeBooks as on a Windows PC.